FREQUENTLY ASKED QUESTIONS

• What is bookmarking?

Subscribers or registered users can bookmark any articles and save them under their membership area for reference later. To bookmark an article simply click 'Bookmark Article' located at the top of every story.

• How do I comment on an article?

All subscribers and registered users can make comments on any news article or newsletter story on the website. Simply cilck the 'comment' button at the end of the story. The most commented stories can be easily accessed via the shortcuts link on the homepage.

• How do I access the membership area?

Subscribers and registered users to Creditflux can access their membership area at anytime. This area gives users an overview of their account including subscription history and an area to update their details. Any bookmarked articles will also be saved here. Users must be logged on to view their membership area.

Users can access this area anytime by clicking on 'Manage My Account' or on your name located in the top right of the website. If you do not see either of these you will need to log onto the website.

• How does online access work?

Access to our website content is available to all named subscribers via a cookie system. When a user registers for a subscription or as a registered user a piece of code is placed on that computer. The code or cookie will continue to work on that computer untill either the user wipes their cookies or the user logs out of the website.

If the user changes computer the cookie will need to be transferred to the new computer. This is easily done by accessing the website on the new computer, clicking 'log in' and following the steps. The access will then no longer work on the old computer. The same process applies if you use different internet browsers on one computer.

• Can I access the website from a PDA?

The website is designed so you can easily view the content on a cookie enabled PDA. You will only be able to view the news and current newsletter on a PDA.

• Can I print from your website?

All free content can be printed directly from our site. Subscriber only content is protected and can not be copied or printed. This is to protect our copyright.

• What is a registered user?

Registered users are able to access some news stories and occasional newsletter features. This is a free online service only. Once a user has registered for this they will have continual access to all free content as long as they are logged into the site.